Nancy Ciccone
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  • About
  • Shop
    • Necklaces
    • Bracelets
    • Earrings
    • Pearl Jewellery
  • Connect
    • Where to Buy
    • Contact
    • Upcoming Events
    • News
  • Customer Service
    • Ordering Information
    • Returns & Repairs
    • FAQs
    • Wholesale Customers

Repairs

Exchanges

​​We take great care in ensuring that every item in our collections is held to the highest standards; made with the best materials and practices. If you should encounter a problem, we want to fix it! Repairs will be made to correct all manufacturer defects at no cost within one year of purchase. If an item is damaged due to regular wear and tear, repair costs may apply.
​Contact us to be advised of possible repair costs before  proceeding
We always hope that you love the items you've selected for purchase on our site but recognize that, sometimes, you might not! If you would like to exchange your purchase for an alternate item on our site you may do so within 30 days of the date it was received. To be eligible items must be unworn, unaltered and in their original packaging. Please contact us for details on how to proceed.
There are no exchanges on custom orders. 
Unfortunately, shipping charges are non-refundable.

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